In this start up, high tech can’t replace tactile and face to face interactions.
Your field service reps use tried-and-true methods that keep your customers happy. Are you listening to them?
Gazing into the crystal ball, a Xerox ethnographer describes a life that is tightly connected with unobtrusive digital assistants that offer us better support.
Millennials will be in decision-making roles within the next 10 years. Is your organization ready to sell to this new breed of managers?