General

Set the Page Free in the Modern Workplace: Beyond Paper

By |Oct 20, 2017|

In this start up, high tech can’t replace tactile and face to face interactions.

3 Reasons Why Your Tech Reps Are Wary of Change

By |May 1, 2015|

Your field service reps use tried-and-true methods that keep your customers happy. Are you listening to them?

My Life in 2050: A Networked Odyssey That Works

By |Aug 1, 2014|

Gazing into the crystal ball, a Xerox ethnographer describes a life that is tightly connected with unobtrusive digital assistants that offer us better support.

Cold Calling the Future: 5 Ways to Sell to a Millennial

By |Jul 24, 2014|

Millennials will be in decision-making roles within the next 10 years. Is your organization ready to sell to this new breed of managers?

Five Steps for Coping with Difficult People

By |Jul 22, 2014|

Your attitude toward cantankerous people really does make a difference. A 30-year Xerox veteran shares insights.