Welcome ExcellerateHRO!

— Submitted by Rohail Khan, executive managing director, Total Benefits Outsourcing, ACS, A Xerox Company.

The human resources services sector is in the middle of a series of dramatic developments – consolidation of providers, new offerings, rapidly shifting market trends – and last week ACS, a Xerox Company, added to this mix with the completed acquisition of ExcellerateHRO. While it wasn’t the first acquisition in the HR services space, and it won’t be the last, it is the one deal that offers organizations the most value.

Why? It creates an HR “super store” – employees get the convenience of doing business with a single benefits provider and employers have one place to go in order to get answers and action.

XeroxACSlogo1An entity working with ACS gets a one stop shop for benefits administration, consulting and relocation services – ensuring their employees’ benefits will be fully integrated and better coordinated when delivered from the same services provider.

Recent HR services acquisitions have changed the playing field. As our competitors focus on shrinking services to achieve greater profit margins, ACS continues to GROW our offerings, and provide personalized attention with an expanded range of customized solutions.

By sharing a joint culture and vision with both our direct clients, and the employees at their companies, we’re able to provide superior service. While our business delivery units may have different names (ACS, ExcellerateHRO, Buck Consultants,) we all share the same culture and vision: providing clients the freedom to focus on what matters most, their real business.

Since the acquisition of ACS by Xerox, our HR services are set apart from others in the market. No other HR services provider has the resources, innovation and technology backing them, as we do through Xerox. And now, with the addition of ExcellerateHRO, we are a leader in worldwide HR services, and are one of the largest third-party pension administrators – so welcome ExcellerateHRO!

Rohail Khan, executive managing director, Total Benefits Outsourcing, ACS, A Xerox Company

Editor’s Note: Listen to Rohail Khan’s interview on Xerox’s Real Business Channel on BlogTalkRadio

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  1. Josh August 13, 2010 - Reply

    You mention your business units have different names – ACS, ExcellerateHRO, Buck Consultants – but all work as part of a comprehensive HR services enterprise. Is the plan for each business to keep their name or will all business transition to Xerox? Just seems a bit confusing to have different market-facing names like that.

    • Guest Blogger August 17, 2010 - Reply

      Hi Josh: The ExcellerateHRO business and brand will be fully integrated into ACS. ACS is currently in the midst of transitioning into the Xerox brand identity. We currently go to market as ACS, A Xerox Company and Buck Consultants, A Xerox Company. Businesses that have “brand equity”, like the nearly 100 year old company Buck, will be handled on a case by case basis.

  2. Tom September 1, 2010 - Reply

    Given this incremental capability, which I expect to be benchmark in nature, will Xerox be leveraging the services for its employees as well? What better testimonial / validation than to utilize the services internally for the benefit of our own.

  3. Donna Casto September 1, 2010 - Reply

    Is it at all possible to get Aflac Ins for Accident and or Disability protection with our company and have a payroll deduction? It would help alot of employees throughout the company. Please keep me informed. I know open enrollment is coming up very soon and it would be a great addition for all of us. Thank You.

  4. Frustrated November 15, 2010 - Reply

    EHRO is still this bizarre standalone company with no direction. Its IT operations are still handled by Hewlett Packard.. and they seem to have ZERO desire to do any actual work — example.. a virus going around EHRO for THREE MONTHS now and HP can’t get rid of it. Am waiting for EHRO clients to have data compromised and then we’ll see if EHRO is still in business after all the lawsuits it’s going to have to deal with.

  5. Mary February 19, 2016 - Reply

    Who would I get in touch with to inquire about a pension that I have that was handled by Excelleratehro Canada Co.

    • Gregory Pings February 23, 2016 - Reply

      Hi Mary: I forwarded your request to my contacts in the business group, and you can expect to receive an email from her soon. Please keep an eye on your inbox as well as your spam folder. Best regards, Greg

  6. Elaine Phillips August 31, 2017 - Reply

    Can anyone provide me with contact details for a pension administered by ExcelletateHRO UK

    • Gregory Pings August 31, 2017 - Reply

      Elaine: ExcellerateHRO is one of the business units that split from Xerox on January 1. They are now part of Conduent. Please check http://www.conduent.com.

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