How to Engage and Empower Patients in Healthcare

By Tamara StClaire, chief innovation officer of Commercial Healthcare for Xerox

Great shifts have been made in healthcare to move to a more personalized, meaningful model of care. But much work still needs to be done to fully engage patients in their own health.

I joined Dr. Eric Topol, MD, Director of Scripps Translational Science Institute, Geeta Nayyar, MD MBA, Chief Healthcare Advisor for Femwell and Jennifer Dennard, Digital Diva/Reporter for HIStalk, a healthcare IT news blog last week to discuss ways to better engage patients in healthcare. The discussion was full of eye-opening statistics and great questions submitted by the audience.

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Among the most thought-provoking points were Dr. Topol’s suggestion that the patient is the most unused entity in all of healthcare and Dr. Nayyar’s pointing out that something as simple as increased eye-contact time between doctor and patient could lead to improved health outcomes.

Check out the recorded version of the discussion and some highlights tweeted with #HealthITExperts in the video and Storify below.

As the healthcare industry shifts towards patient-centric care, patient engagement is more crucial than ever before. On February 17, a panel of health IT experts explored how providers can overcome challenges and enable their patients to be active participants in their own care. Here’s are some of the tweets that people shared during the hangout.

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  1. Sherry Reynolds February 26, 2015 - Reply

    FYI – Harry Slack MD and others have been saying since the 1970s that patients are the most under-used resource in healthcare.

    • Tamara StClaire February 26, 2015 - Reply

      Sherry, thanks for your comment. I agree that patients are an under-used resource in healthcare and have been for quite some time. The healthcare industry is undergoing a tremendous transformation, and at the center of this change is the patient. The good news is that, by engaging patients, we know that we can improve care, reduce costs and create better outcomes.

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