By Rick Dastin, president, Xerox Enterprise Business Group

We’ve all heard that good business is all about doing the right thing for your customers. With the pace of business today, helping customers stay focused on what matters means technology and services providers like us need to be thinking ahead – and in the increasingly connected world we live in that means partnering for success with leaders in the industry. Today, Xerox and Cisco announced that we are building a strategic alliance that will help customers in impactful ways by leveraging the market leading technology, services and channel assets of both our companies. We’ve created a strategy that creates new paradigms for channel partners and customers by integrating Cisco’s intelligent network with Xerox mobile print, managed print and cloud ITO services.

What does this mean and why is it good for businesses? It means we’re enabling the new workforce – one with a growing appetite to have their virtual office travel with them, to do it securely and most importantly to do it, as we say in Xerox, with “green button” simplicity. We’re also carrying the simplicity and enterprise security theme into our infrastructure as a service cloud offerings with an easy “click and pick” architecture to take the headache out of IT migration.

Here’s how:

  • Managed Print Services (MPS) integrated within the Cisco Borderless Network: for most clients, it will combine network and print management for the first time – making it easier to manage costs, uptime and improve employee productivity. It also positions Xerox to continue our MPS market leadership by making print management an integrated part of IT infrastructure, opening up the more than 80 percent of the market that Cisco owns to penetrate with our customer valued MPS solutions.
  • Mobile print: Cisco will help expand the opportunity Xerox provides for workers to print on-the-go, using any email-enabled device – including Cisco virtual desktop clients and the Cius business tablet – to securely print business documents to any enabled printer.
  • Cloud IT Outsourcing Services: Leveraging our ITO capabilities recently acquired through ACS we are building out our cloud Infrastructure utilizing Cisco’s industry leading Vblock architecture. We are offering Enterprise ready Infrastructure as a Service for establishments large and small and enabled by our agile and responsive consulting services.

Finally, we’re broadening our customer reach by opening up each other’s channels to these new offerings. For more details on the offerings and how they’ll be sold directly and through channel partners, click here.

As one analyst observed after one of our recent briefings, we are working together with Cisco to “modernize print” and to enable borderless print services to be a native capability on the Cisco Borderless  Network… like peanut butter and jelly.

As has been said in a famous movie, this is the beginning of a beautiful relationship.

Editor’s Note:

Marie Hattar  Cisco VP Marketing,  Borderless Networks writes about today’s announcement between Xerox and Cisco on Cisco’s Platform Blog