— Submitted by Chris Iburg
I’ve observed over the last few years that just about every major print vendor has jumped on the managed print services (MPS) bandwagon, but not all of them actually deliver effective solutions. I may be biased, but Xerox offers a sound MPS strategy, whether it’s offered through Xerox or our extensive network of partners and solution providers. And it’s nice to see the industry is taking notice.
Channel Insider, a leading reseller publication, just named Xerox “Managed Service Enabler of the Year,” with a 2009 Bull’s Eye Champion Award. At the heart of this win is PagePack 3.0 – a suite of MPS offerings that includes the capability for solution providers to manage equipment from any vendor – an industry first. We recently shot a video with Tom Gall about what PagePack 3.0 means to the market. Watch his take: PagePack 3.0 Managed Print Product Overview: Xerox .
I think this opens up a whole new world for resellers – they can offer managed print services to any customer without the need to cobble together a solution for mixed-vendor print environments. With this knowledge, solution providers are able to provide recommendations for improvements to their customers’ document processing structure and are able to equip them with the proper tools to run a successful business. This is just another great example of how we’re focused on developing technology that helps customers improve and simplify the way they do business.
MPS is the key to moving from selling a product to selling a solution, and one of my favorite parts of my job is working hard to educate partners on benefits. I’d love to hear your questions and comments about MPS – please chime in!
— Chris Iburg, Director of Post Sale Marketing